Premium services for luxury yachts
Maintenance, Spare Parts & Marine Chandlery
We provide captains and crew with access to an extensive network of specialised suppliers and manufacturers, sourcing and delivering genuine spare parts, marine equipment, technical components and high-quality maintenance supplies.
From essential day-to-day items to complex mechanical, electrical and electronic components, our team works closely with the yacht to identify the right solution quickly and efficiently. Urgent and time-critical requests receive priority handling, ensuring reliable support and minimising downtime wherever the yacht is located.
Bunkering & Fuel Supply
We provide comprehensive fuel bunkering and oil supply solutions across key yachting destinations, working with a trusted network of experienced suppliers and adapting each operation to the specific requirements of the yacht.
From planning and coordination to delivery and follow-up, we oversee every stage of the process to ensure premium quality, operational efficiency, safety and reliability, while optimising both time and costs and keeping the vessel fully operational throughout its journey.
Customs & Immigration
We provide comprehensive customs and immigration support, managing clearances, crew and passenger documentation, arrival and departure procedures, as well as TPA / Inward Processing requirements.
Our experienced team works closely with local authorities and relevant stakeholders to ensure every procedure is handled efficiently, accurately and in full compliance with current regulations, allowing owners, captains, crew and guests to enjoy a seamless arrival and departure experience.
Premium Provisions
Our premium provisioning service is designed to meet the complete needs of each vessel, from fresh produce and gourmet foods to fine beverages and carefully selected premium products.
We work with a trusted network of specialised suppliers and catering partners, sourcing the highest-quality products according to the preferences and requirements of each yacht. From detailed shopping lists to bespoke catering solutions, we coordinate every order and arrange fast, reliable delivery directly on board, ensuring exceptional quality and meticulous attention to detail.
Mooring and port services
We provide comprehensive berth reservation and port service management, coordinating every aspect of the yacht’s arrival, stay and departure. From securing the most suitable berth to liaising with port authorities and service providers, our team ensures that every operation is carefully planned and efficiently managed.
We tailor each service to the specific requirements of the vessel, its crew and guests, providing a seamless, reliable and hassle-free experience from the moment the yacht arrives until departure.
TPA – Inward Processing
We provide specialised Inward Processing (TPA) solutions to facilitate the temporary importation of goods, equipment and materials destined for the yacht. Our team manages and coordinates the required customs procedures, documentation and formalities, ensuring a smooth, efficient and fully compliant process.
From initial assessment to final clearance, we work closely with the relevant authorities and stakeholders to minimise delays and ensure that all requirements are accurately managed.
Comprehensive care for crew and guests.
We provide a personalised and discreet service designed to ensure the comfort, well-being and satisfaction of crew and guests throughout their stay. Our dedicated team coordinates a wide range of services, including concierge assistance, medical support, wellness, beauty and healthcare treatments, tailored to individual preferences and requirements.
From courier services and Cash to Master arrangements to special requests and last-minute needs, we take care of every detail with efficiency and discretion, ensuring a seamless experience both on board and ashore.
Concierge, Lifestyle & VIP Services
We transform every stay into a seamless and personalised experience through a comprehensive range of VIP and lifestyle services. From private transfers, luxury hotels, flights and vehicle rentals to entertainment, exclusive events and bespoke itinerary planning, our team manages every detail according to each client’s individual preferences.
With a strong focus on discretion, efficiency and attention to detail, we anticipate requirements, coordinate every request and deliver tailored experiences designed to exceed expectations, both on board and ashore.
