Política de privacidad

Last Updated: August 20, 2026

Transcoma Yachts operates this store and this website, including the data, content, features, tools, products, and services made available to provide you, the customer, with a curated shopping experience (the “Services”). Transcoma Yachts is powered by Shopify technology, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or carry out any other transaction through the Services, or when you otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed in accordance with this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean any information that identifies you or that can reasonably be linked to you or another individual. Personal information does not include information collected anonymously or information that has been de-identified so that it cannot identify you or reasonably be linked to you.

We may collect or process the following categories of personal information, including inferences derived from such information, depending on how you interact with the Services, where you reside, and what is permitted or required by applicable law:

Contact details, including your name, address, billing address, shipping address, telephone number, and email address.

Financial information, including credit card numbers, debit card numbers, financial account information, payment card information, financial account details, transaction details, payment method, payment confirmation, and other payment-related information.

Account information, including your username, password, security questions, preferences, and settings.

Transaction information, including the items you view, add to your cart, save to your wishlist, or purchase, return, exchange, or cancel, as well as your previous transactions.

Communications with us, including information you provide when communicating with us, for example, when submitting a customer service claim or request.

Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.

Usage information, including information relating to your interaction with the Services, such as how and when you use or browse the Services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.

Automatically through the Services, including information collected from your device when you use our products or services or visit our websites, as well as through the use of cookies and similar technologies.

From our service providers, including when we engage them to enable certain technologies or when they collect or process your personal information on our behalf.

From our business partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

Providing, Personalizing, and Improving the Services

We use your personal information to provide the Services to you, including to perform our contract with you, process your payments, manage your orders, remember your preferences and the items in which you are interested, send you account-related notifications, process purchases, returns, exchanges, or other transactions, create, maintain, and manage your account, arrange shipping, facilitate returns and exchanges, enable you to post reviews, and provide you with a personalized shopping experience, such as recommending products related to your purchases.

This may include using your personal information to personalize and improve the Services.

Marketing and Advertising

We use your personal information for marketing and promotional purposes, including sending you commercial, advertising, and promotional communications by email, text message, or postal mail, and displaying online advertisements for products or services on the Services or on other websites, including based on items you have previously purchased, added to your cart, or other activities carried out through the Services.

Security and Fraud Prevention

We use your personal information to authenticate your account, provide a secure shopping and payment experience, detect, investigate, or take action regarding potential fraudulent, illegal, dangerous, or malicious activity, protect public safety, and ensure the security of our services.

If you choose to use the Services and register an account, you are responsible for maintaining the confidentiality of your login credentials. We strongly recommend that you do not share your username, password, or other account information with anyone.

Communications with You

We use your personal information to provide customer support, respond to your requests, provide services to you efficiently, and maintain our business relationship with you.

Legal Reasons

We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement agencies or government authorities, as well as to investigate or participate in civil discovery, actual or potential litigation, or other contentious legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

Under certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include:

• With Shopify, service providers, and other third parties that provide services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, order management, and shipping services.

• With business and marketing partners to provide marketing services and display advertising to you. For example, we use Shopify to support personalized advertising through third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have the right to instruct us not to share information about you for purposes of personalized advertising and marketing based on your online activity across different merchants and websites.

• When you direct us, request that we do so, or otherwise consent to the disclosure of certain information to third parties, for example, to arrange the shipment of products to you or through the use of social media widgets or login integrations.

• With our affiliates or generally within our corporate group.

• In connection with a business transaction, such as a merger or insolvency proceeding, to comply with applicable legal obligations, including responding to subpoenas, search warrants, or other similar requests, to enforce the applicable Terms of Service or policies, and to protect or defend the Services, our rights, and the rights of our users or other individuals.

Relationship with Shopify

The Services are hosted on Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you.

In order to provide and improve the Services, information that you submit through the Services may be transmitted to and shared with Shopify and third parties that may be located in countries other than your own.

In addition, to help protect, develop, and improve our business, we use certain advanced Shopify features that incorporate data and information obtained from your interactions with our store, other merchants, and the Shopify platform itself. In order to provide these advanced features, Shopify may use personal information collected about your interactions with our store, other merchants, and the Shopify platform itself.

In these circumstances, Shopify is responsible for processing your personal information, including responding to requests you submit to exercise your rights regarding the use of your information for these purposes.

For more information about how Shopify uses your personal information and the rights you may have, please refer to the Shopify Consumer Privacy Policy. Depending on where you reside, you may exercise certain rights regarding your personal information through the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may include links to websites or other online platforms operated by third parties. If you access links directing you to websites that are not affiliated with or controlled by us, we recommend that you review their privacy and security policies and other terms and conditions.

We do not guarantee or assume responsibility for the privacy or security of such websites, including the accuracy, completeness, or reliability of the information contained therein.

Information you provide in public or semi-public spaces, including information you share on third-party social media platforms, may also be visible to other users of the Services and users of such third-party platforms, without limitation as to its use by us or by third parties.

The inclusion of such links does not, by itself, imply any endorsement of the content of those platforms or their owners or operators, unless expressly stated on the Services.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age applicable under the laws of your jurisdiction.

If you are a parent or legal guardian of a child who has provided us with their personal information, you may contact us using the contact details provided below to request its deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” personal information, as those terms are defined under applicable law, of individuals under 16 years of age.

Security and Retention of Your Information

Please note that no security measure is perfect or impenetrable, and we cannot guarantee “absolute security.” In addition, any information you send to us may not be secure during transmission.

We recommend that you do not use unsecured channels to send us sensitive or confidential information.

The length of time for which we retain your personal information depends on several factors, including the need to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.

Your Rights and Choices

Depending on where you reside, you may have some or all of the following rights in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in some cases we may refuse your request where permitted by applicable law.

Right of Access. You may have the right to request access to the personal information we hold about you.

Right to Deletion. You may have the right to request that we delete the personal information we hold about you.

Right to Correction. You may have the right to request that we correct inaccurate personal information we maintain about you.

Right to Data Portability. You may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party, subject to certain circumstances and exceptions.

Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving them at any time by using the unsubscribe option included in our emails. If you opt out, we may still send you non-promotional emails, such as emails relating to your account or orders you have placed.

If you reside in the United Kingdom or the European Economic Area (“EEA”), and subject to the exceptions and limitations provided under local law, you may also have the following rights in addition to those listed above:

Right to Object to and Restrict Processing. You may have the right to request that we stop or restrict the processing of your personal information for certain purposes.

Right to Withdraw Consent. Where the processing of your personal information is based on your consent, you have the right to withdraw that consent. If you withdraw your consent, this will not affect the lawfulness of processing carried out on the basis of your consent prior to its withdrawal.

You may exercise any of these rights through the methods indicated on the Services or by contacting us using the contact details provided below.

For more information about how Shopify uses your personal information and the rights you may have, including rights relating to data processed by Shopify, please visit Shopify's Privacy Policy at https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your requests, as permitted or required by applicable law.

Where permitted by applicable law, you may designate an authorized representative to submit requests on your behalf to exercise your rights. Before accepting a request submitted by an authorized representative, we may require the representative to provide proof that you have authorized them to act on your behalf, and we may also require you to verify your identity directly with us.

We will respond to your request within a reasonable period, as required by applicable law.

Complaints

If you have any concerns or complaints regarding how we process your personal information, please contact us using the contact details provided below.

Depending on where you reside, you may have the right to appeal our decision by contacting us using the contact details provided below, or to lodge a complaint with your local data protection authority.

For the EEA, you can find a list of data protection authorities through the relevant official European resources.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country in which you reside.

If we transfer your personal information outside the European Economic Area (“EEA”) or the United Kingdom, we will use recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses (“SCCs”) or any equivalent agreement issued by the competent authority of the United Kingdom, as applicable, unless the transfer is made to a country that has been recognized as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons.

We will publish the updated version of this Privacy Policy on this website, update the “Last Updated” date, and notify you of any changes as required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please call us at [telephone number], email us at communication@grupotranscoma.com, or contact us at:

Carrer de l'Atlàntic
08040 Barcelona
Barcelona, Spain

For purposes of applicable data protection laws, we are the controller of your personal information.